Thespian Academy Privacy Policy
Thespian Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, thespianacademy.com (the "Site"), and use our services, including acting courses and related activities.
1. Information We Collect
We collect several types of information from and about users of our Site and services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, date of birth, payment information (credit card details), and photographs or video recordings. We collect this information when you register for courses, subscribe to our newsletter, contact us, or participate in surveys and promotions.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our Site. We collect this information automatically through cookies and similar technologies.
- Student Records: This includes information related to your enrollment, course attendance, grades, performance evaluations, and any disciplinary actions.
2. How We Collect Information
We collect information through the following methods:
- Directly from You: When you provide information through forms on our Site, during registration, or when communicating with us.
- Automatically: Through cookies, web beacons, and other tracking technologies.
- From Third Parties: We may receive information from third-party service providers, such as payment processors and marketing platforms.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To enroll you in courses, process payments, manage your account, and provide customer support.
- Communication: To send you important notices, updates, newsletters, and promotional materials.
- Improving Our Site and Services: To analyze trends, track user behavior, and optimize the performance and usability of our Site.
- Personalization: To customize your experience on our Site and provide you with relevant content and recommendations.
- Marketing: To promote our courses, events, and other offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect against fraud, unauthorized access, and other security threats.
4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us with payment processing, website hosting, email marketing, data analytics, and other essential functions. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Instructors and Staff: Your student records and performance information may be shared with instructors and staff for academic and administrative purposes.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our Site. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our Site. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site. For more information, please see our Cookies Policy.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information during transmission.
- Firewalls: We use firewalls to prevent unauthorized access to our systems.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
9. Third-Party Websites
Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our Site and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thespian Academy
Attn: Privacy Officer
4000 Warner Boulevard
Burbank, CA 91522
Email: [email protected]
Phone: (818) 555-7777
This Privacy Policy is effective as of November 7, 2024.